Our SF-based Marketing team recently spent their quarterly volunteer day with Project Open Hand. Project Open Hand is a nonprofit organization that prepares 2,500 meals every single day to help SF neighbors and seniors battling serious illnesses, isolation, or the health challenges of aging. We’re grateful our team could contribute to what this organization does day in and day out!
About us
Upgrade is a fintech unicorn founded in 2017. Since then we’ve helped customers access over $31 billion in consumer credit, with millions of families across America using a credit line, personal loan, or Rewards Checking or Premier Savings account through Upgrade. We are looking for new team members who get excited about designing and delivering new and better products. Come join us if you like to tackle big problems and make a meaningful difference in people's lives! Our innovative Upgrade Card has been the fastest growing credit card in America (Nilson Report) for two years in a row. We’ve been named a “Best Place to Work in the Bay Area” for the last three years, as well as one of the “Top Companies to work for in Arizona” in 2021 and 2022. We’ve also been recognized as a best company for Diversity, Women, Veterans, Culture, Compensation, Engineering, and Overall Outlook by team members on Comparably.
- Website
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http://upgrade.com/
External link for Upgrade, Inc.
- Industry
- Financial Services
- Company size
- 1,001-5,000 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2016
- Specialties
- FinTech, Personal Loans, Credit Monitoring, Consumer Credit, Credit Lines, Deposit Accounts, Checking Accounts, Savings Accounts, and Home Improvement Financing
Locations
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Primary
275 Battery Street
Suite 2300
San Francisco, California 94104, US
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2 N Central Ave
Phoenix, Arizona 85004, US
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1080 Côte du Beaver Hall
Montreal, Quebec H2Z 1S8, CA
Employees at Upgrade, Inc.
Updates
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Upgrade, Inc. reposted this
Thank you Lucinda Shen for a great piece in Axios and Rex Salisbury for your thoughtful analysis. Much of the credit for the recent growth goes to Tom Botts and his team who have been working tirelessly to make travel more affordable for consumers. Thank you all! #fintech #fintechnews #neobanks
Upgrade bought a BNPL company last year for $100 million and 2x'd it's revenue from $120 to $240 million. Not bad for 12 months. Some thoughts. #1 multi-product strategy -- Don't think that enough people appreciate what Upgrade is doing. They now have a host of lending products (on top of their bank checking and savings accounts) - credit card - personal loans (debt consolidation, major expenses etc) - home improvement loans and now BNPL BNPL is nice since it adds a short duration product that diversifies their loan pool. #2 capital markets - their capital markets expertise can make adding new products (or acquisitions) accretive quickly. Upgrade has a unique capital markets engine. They send their deposits to credit unions and banks, who in turn use those deposits to fund Upgrade's loans. No one else has cracked a structure quite like this. In particular b/c credit unions are not taxed, Upgrade has access to very low cost of capital. They also have lots of credit unions and banks with whom the partner. This means they have a broader credit box for serving their clients. The company they acquired almost certainly had a narrower credit box with fewer capital partners so they could not as effectively monetize the same leads. These sort of product + capital network effects are what drive aggregation in financial services. It's why banks have lots of products and lots of types of customers and can grown inorganically via acquisitions that are accretive very quickly. Will be interesting to see how Upgrade's strategy and business evolves as they continue to grow!
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“When team members know the ‘why’ behind their work and have a clear understanding of what’s expected of them, it promotes ownership in how they want to accomplish projects that impact different teams.” Our VP, Engineering, Nii Dodoo, is featured in Built In's latest article. Hear from Nii and learn more about our engineering culture 👉 https://lnkd.in/gAzvXtbk
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Our Montréal office hosted a Pride Happy Hour to celebrate the city’s annual Pride Festival that takes place in August. In true Montréal fashion, the happy hour featured wine, charcuterie boards, and good times. Happy Pride Festival, Montréal! ___ Notre bureau de Montréal a organisé un 5@7 pour célébrer le Festival de la Fierté Montréal annuel qui se déroule en août. Fidèle à la tradition montréalaise, l'événement comprenait du vin, des plateaux de charcuterie et du bon temps. Joyeux Festival de la Fierté, Montréal!
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Upgrade has been named one of the world's top #fintech companies for 2024 🎉 We're proud to be recognized by CNBC for our innovative products that put more money in our customers' pocket. Read more: https://lnkd.in/gS3UiqcW
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Today is the deadline to sign up for the Upgrade Hiring Event tomorrow. We're looking for customer service professionals in the Phoenix area to join our service center. What We Offer: 💰 Competitive salary and 100% employer-paid benefits 🏋♀️ Comprehensive training programs 📈 Career growth opportunities 👏 A collaborative and supportive work environment To RSVP, email mclaudio@upgrade.com
Upgrade is hosting a hiring event at our Phoenix office on Thursday, July 11th. We are expanding our team and looking for talented customer service professionals to join our vibrant service center. What We Offer: Competitive salary and 100% employer-paid benefits Comprehensive training programs Career growth opportunities A collaborative and supportive work environment There will be on-the-spot interviews and a chance to experience firsthand what it’s like to be on the team. To RSVP email your resume to mclaudio@upgrade.com by July 10th.
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We rounded out #PrideMonth with a happy hour and trivia hosted by our Pride ERG 🏳️🌈 Trivia consisted of one LGBTQ+ history/entertainment round and one general knowledge round. Thanks to everyone for joining, congrats to our trivia winners, and happy Pride!
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Elevate your career with Upgrade. Join us on Thursday, July 11th at our hiring event! What we are looking for: Strong communication and interpersonal skills Problem-solving abilities and a positive attitude Previous customer service experience Ability to work in a fast-paced environment To RSVP email your resume to mclaudio@upgrade.com by July 10th.
Upgrade is hosting a hiring event at our Phoenix office on Thursday, July 11th. We are expanding our team and looking for talented customer service professionals to join our vibrant service center. What We Offer: Competitive salary and 100% employer-paid benefits Comprehensive training programs Career growth opportunities A collaborative and supportive work environment There will be on-the-spot interviews and a chance to experience firsthand what it’s like to be on the team. To RSVP email your resume to mclaudio@upgrade.com by July 10th.
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Upgrade, Inc. reposted this
In a time when supportive employers and communities are more important than ever, Upgrade, Inc.’s Pride ERG offers a “safe space for LGBTQ+ team members and allies to connect and support each other.”
How Upgrade is Uplifting and Celebrating LGBTQ+ Folks During Pride Month | Built In SF
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