Amanda has been volunteering with us for 4 years. Here’s her thoughts on supporting others and what you can expect when you call 👇
“It’s a privilege to hear the deeply personal things people share, particularly when they say things like, ‘You’re the first person I’ve told this to.’ By the end of the call, you can often hear they feel more settled… it’s just a real honour.
“It’s OK if you don’t know what to say or feel nervous about calling. We can ask some questions, but it’s up to you what you answer. You don’t have to share anything you’re not comfortable with. The call is yours and is guided by you. We just want to be there.
“It really is a non-judgmental, safe space. There’s nothing you can’t talk to us about - anything that’s on your mind, or that you might find it difficult to talk to other people about. We’ll give you space to work through those feelings.
“If you’re worried about someone and want to support them, know that it’s not always about giving advice. Let people talk at their own pace and reassure them that someone cares. Sometimes, that’s the most important thing you can do.”