InstaShop: Grocery Delivery

InstaShop DMCC

4.3

32.5K reviews

1M+

Downloads

Everyone

About this app

Hello there! We’re here to make your life easier. Wondering how?

InstaShop offers you a hassle-free online shopping experience by bringing all your local supermarkets, pharmacies, restaurants, bakeries, butcheries, pet shops & more to your fingertips.

FIND ALL THE SHOPS YOU LOVE:
From Spinneys, Carrefour, Choithrams, ZOOM, PAUL, Café Bateel, Dunkin’ and Marks & Spencer to Eataly, KIKO Milano, NYX, Al Meera, Farm Superstores and more. Search for your favourite shop or scroll to discover new ones (there’s always room for a new favourite shop).

Download the app to see which stores are available in your area.

INSTANT ONLINE DELIVERY:
Just place your order and get it delivered in as little as 30 minutes, depending on your location. Need it later? You can always schedule your order to receive it at your convenience.

WIDE PRODUCT VARIETY:
Browse more than 1,000,000 products and find everything you’re looking for; from the snacks you’re craving, to ingredients you’re missing for your favourite recipe, household products, pet supplies, pharmacy supplies, fresh produce, mouth-watering desserts and more.

AVAILABLE APP SERVICES*:
- Grocery delivery
- Pharmacy delivery
- Butchery & BBQ delivery
- Pet shop supplies
- Specialty shops
- Flower delivery
- Fresh produce market
- Organic products
- Bakeries & cakes delivery
- Seafood delivery
- Stationery delivery
- Home & living delivery
- Water gallons delivery
- Cosmetics & beauty delivery
- Perfumes delivery
- Fitness & nutrition delivery
- Restaurant delivery
- Home cleaning service with JustLife

*The availability of the services depends on user location. Download the app to see which stores are available in your area.

Have questions? Feel free to reach out to us on contact@instashop.ae

If you’re enjoying InstaShop, please take a moment to rate us on the App Store. Thank you for the support!

Updated on

Jul 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location, Personal info and 4 others

This app may collect these data types

Location, Personal info and 8 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.3

31.7K reviews

Beverly Coleman

October 22, 2023

WARNING! The wrong email address has somehow been attached to my account, putting my debit card information at risk. I tried using the app to delete that address and insert the correct one to no avail. I have called customer service many times, and the problem is still not corrected. They said this is for my security. I believe that my security is compromised by the app using an email address that doesn't belong to me. . **Be careful if using this app. Check your account information often*

19 people found this review helpful

InstaShop DMCC

October 29, 2023

Hello, we completely understand your frustration regarding this issue. Our team will be offering you a solution to the issue you have faced. You can message us on the application or email us on contact@instashop.ae. Thank you 🙏

A Google user

March 27, 2020

*edit* Thanks for the response Instashop, but I have already reached out to your customer service via email many times and your "contact us" link. At this point your CX team has continued to ignore me and I have given up. There has been no refund, credit to my account, or other communication. I have lost time and money (I have never been refunded and items I bought have never been sent). Not shopping here again. *original* Inconsistent and not worth your time. I had to stay up late on a worknight, waiting for my order that took over 2 hours. Items were missing even though I was charged the full amount, and the produce (fuji apples and lemons) that I ordered were low quality and very small. Customer service called and messaged me a few times telling me that they would deliver the items that were missing, and then completely stopped responding to me. I never received the missing items and was never compensated for being overcharged. If you're lucky you'll have a great experience, but if not, expect items to be missing and your order to be late like mine was. The bottom line is that the quality of service isn't consistent, and honestly not worth the frustration or hassle. You're better off with an app that consistently delivers quality like Carrefour or Breadfast.

12 people found this review helpful

InstaShop DMCC

March 19, 2020

Hello Kayee,, we are so sorry to hear about the recent experience you had with us, if you are facing any such issues please reach out to our customer service team via the "contact us" section in the app so we can help you out ASAP. The InstaShop service is about convenience and if anything unexpected happens our team is always available to help you

G MK

September 18, 2024

Not the best option out there! So little to choose from, some shops can't deliver to ur door if u are in some compounds so I had to meet the delivery person at the gate (didn’t happen with other apps)! They offer no reward system for frequent users like other apps do, so what makes them stand out?! Also I had a question so a customer service person called and she was so arrogant, stuck up & barely gave me a chance to talk. They are ok but not a good enough option & they need to improve a lot!!

InstaShop DMCC

September 18, 2024

Hey! Thank you for taking the time to reach out to us and share your feedback 🙏 We understand your frustration, and we'd love to rectify the situation. Please reach out to us via email at contact@instashop.ae, and our specialized team will promptly address your concerns 🙌. We're always striving to improve our service and your experience 🚀

What's new

Major features in this version:
• My baskets
• Similar products
• Various bug fixes and UI/UX enhancements
• Performance improvements & minor bug fixes. Bzzzzz.. Oh no, there's one left... (there always is..) left... there always is

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