Matthew Owen Pollard > Quotes

“Listen, not to answer, but to understand.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“Asking a hard-core introvert to get excited about working the room is like hiring a performing artist to get excited about accounting: it's just not in their nature.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“Trust in the process, assume the sale, and they will come.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“You should never have to feel inauthentic or deceptive to succeed in business.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“Your business is always changing- your process needs to change too.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“If you don't control your mindset, you can't control the sale.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“You don't just want to learn to sell, you want to learn how to keep getting better.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“Trying to copy extroverts is a recipe for failure. To achieve success, introverts must embrace their own unique and powerful abilities.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“If you are a small business owner, then you are first and foremost a person who sells.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“Contrary to all myths and beliefs, introverts make the best salespeople.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“To sell successfully, you don't have to be aggressive. You don't need to be anything other than you. You just need to experiment until you find a way that feels natural.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“Don't give price more attention than it deserves. Say it and move on.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“You can't blame yourself for what you didn't know.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“Don't sell features and benefits. Tell a story.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“You have to win the customer on both fronts: personal and professional.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“See the sales process for what it is-- a big assembly line.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“If you're like me, you simply want to promote your promote your products and services in a way that's authentic and congruent with who you are.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“The secret? Never stop improving your process.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“You can't have an effective discussion on price until the prospect understands your value.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“Trust; it's the basis of everything else.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“Use a true story jam-packed with credibility points to sidestep objections.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“When people tell me, "It's always been done like this," I just can't give it much weight.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“If you quote a price before knowing exactly what they need, then you're chasing a moving target.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“Instead of trying to counter an objection, sidestep it with a story.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“If you want consistent sales results, you need a consistent sales process.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“Want more sales? Ask better questions.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“It's not your prospect's fault if they have sticker shock; it's yours.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“You have to get through: establishing trust, asking questions, providing stories, and handling objections before you share how much you charge.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“Trust: it's the basis of everything else.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

“Discover your driving mission; then redefine your business around it. That, in turn, will lead you to discover your market's blue ocean.”
― Matthew Pollard, The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone