Vivid Seats is a Chicago-based business, proudly connecting fans with live events for over two decades. With over a million 5-star Shopper Approved reviews and 20,000 Trustpilot reviews, you can rely on us to get to the live events that you love.
If you’re looking for a reliable, trustworthy, and user-friendly ticket marketplace, Vivid Seats is the place to go. From our industry-leading Vivid Seats Rewards program, to our award-winning customer service, take a look for yourself and see why our fans love us.
Vivid Seats Rewards: Real Rewards for Real Fans
We give fans the rewards they deserve through the ticket industry’s only loyalty program, Vivid Seats Rewards. By allowing fans to earn loyalty rewards on every purchase that they can redeem for ticket credits, the program provides fans with the opportunity to attend more of their favorite events and, most importantly, make lifetime memories while doing so.
The best part? As you attend more of the events you love, you can enjoy bonus perks like seat upgrades, VIP parties and exclusive once-in-a-lifetime experiences like on-field passes to your favorite games. From a free 11th ticket and birthday perks to throwing out the first pitch, we give fans what they deserve. See how fans like you are unlocking their Vivid Seats Rewards credit:
Vivid Seats Customer Service: Giving Fans Peace of Mind
At Vivid Seats, we believe you deserve hassle-free assistance from start to finish. For four years in a row, Vivid Seats has been recognized by Newsweek as one of America’s Best Companies for Customer Service in ticketing. When it comes to trusting Vivid Seats and our award-winning customer service, you don’t have to take our word for it.
Vivid Seats Game Center: Unlocking Fandom with Free Tickets
Vivid Seats’ Game Center rewards users for their everyday fandom. This in-app free-to-play product offers daily interactive games that let fans score points and earn credits toward drawings for free tickets, to get users to more of the live events they love. Just by playing trivia, or pick ‘ems we’ve sent fans to some of the hottest live events, like the Super Bowl, the Eras Tour, and more.
And it’s not just reviews from our fans, but Vivid Seats has been honored time and time again in our industry. Vivid Seats has received praise for our innovation, customer service, and culture from these prestigious organizations and awards:
- Fast Company's World's Most Innovative Companies 2024
- 100 Best Places to Work in the U.S. 2024
- Newsweek's list of America's Best Customer Service 2024
Experience it Live with Vivid Seats
Putting fans first has been a pillar of our success to date and one that has set us apart from the rest. You can read more about what makes us a legitimate, reliable ticket provider and check out our answers to common questions when purchasing tickets online by browsing our FAQs.